About Us > Customer Service > Returns Policy
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Returns PolicyExchange and ReturnsWe hope that you will be delighted with your Hilly Chrisp purchase. However, we are happy to exchange or refund if you are not entirely satisfied.Please notify us within 5 days and return goods in original packaging within 30 days to: Hilly Chrisp Ltd Unit A, 10th Floor BT Centre 23 Wong Chuk Hang Rd Wong Chuk Hang Hong Kong Items will be fully refunded or exchanged providing they are unworn and in the same condition as when they arrived and you have taken care to ensure the items are received by us and not damaged in transit. If you received a gift from our website, you may return the item for an exchange only. Post and packing costs are non refundable unless good have been received faulty. We are not responsible for return postage or packages that do not reach us. Please make sure you retain proof of postage. |
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