We hope that you will be delighted with your Hilly Chrisp purchase. However, we are happy to exchange or refund if you are not entirely satisfied.
Please notify us within 5 days and return goods in original packaging within 30 days to:
Hilly Chrisp Ltd
Unit A, 10th Floor
BT Centre
23 Wong Chuk Hang Rd
Wong Chuk Hang
Hong Kong
Items will be fully refunded or exchanged providing they are unworn and in the same condition as when they arrived and you have taken care to ensure the items are received by us and not damaged in transit.
If you received a gift from our website, you may return the item for an exchange only.
Post and packing costs are non refundable unless good have been received faulty. We are not responsible for return postage or packages that do not reach us.
Please make sure you retain proof of postage.
Testimonials
We received a beautiful Hilly Chrisp Skirt and beads in the post today. How exciting - they were even more beautiful in real life. Thank you.
Natalie, Singapore
My girls love their skirts so much that I cant get them out of them! I need more!
Melissa, Hong Kong
I just have to tell you that everywhere my daughter wears her Hilly Chrisp skirt everyone asks where we got it from.
Jenny, New Jersey
The new Hilly Chrisp frocks are so handy, you can just throw them on over leggings - very simple but they look great.
Cassie, Singapore
I love your clothes, they are so cute.
Ming, Hong Kong
How do I choose one? They're all so gorgeous.
Jan, London
My daughter will not wear anything else. Honestly, I have to wash it every night so that it's ready for her to wear in the morning.
Elizabeth, Oxford
Thank you so much for the hair ties that you put in with my daughters lovely frock - that was so unexpected and kind of you, what a nice touch.
April, Los Angeles